Free and confidential:
Links to further information on STIs and contraception can be found at the bottom of the page.
Please note: The helpline and email address will be closed from 11:30am on Friday 31st December 2021, and will remain closed on bank holiday Monday (3rd January 2022). Both will reopen on Tuesday 4th January 2022 as per the opening times below.
As of the 24th October the helpline opening times will be changing:
Monday – 8am – 6.30pm
Tuesday – 8am – 6.30pm
Wednesday – 8am – 3.30pm
Thursday – 8am – 3.30pm
Friday – 8am – 1pm
Please note, the line will be closed 12.30 - 13.00 each day for lunch.
Patients can now contact us via SBU.SexualHealth@wales.nhs.uk
Appointments can now be made via the helpline number for coil insertions and implant removals/exchanges.
Whether you need safe sex advice, contraception information or a test for a sexually transmitted infection (STi) our team of specialist staff are on hand to deal with your query in confidence. This means we won’t routinely discuss you with anyone else, including the GP or other hospital services. Unless we feel there is a risk of harm to you or someone else, everything we discuss and do is in the strictest of confidence, even if you are under 16 you have the same rights.
There may be times we need to speak with you about treatment so please let us know how best to contact you. A mobile number is fine but please make sure staff are aware of any changes to your phone number or address.
Sometimes we may change the clinic opening times and services available on a particular day. Ring us first to check, just in case. And we do shut the clinic if a lot of patients are still waiting to be seen when we are due to close.
Below are links to two new services offering support over the phone for young people in Neath Port Talbot during lockdown.
There are a team of RADS Advisors and Youth Practitioners responding to any calls from local young people and supporting or signposting them as necessary.
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