Contact Us

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Hospital telephone numbers:

Morriston Hospital - Main switchboard 01792 702222

Our Emergency Department in Morriston Hospital is receiving a high volume of phone calls from patients wishing to book an appointment. Please note, the 'phone first' system is NOT available at Morriston currently. It is only being piloted at the University Hospital of Wales in Cardiff. Staff in Morriston ED CANNOT provide appointments at this time and ask that patients refrain from tying up the phone lines. Thank you.

Singleton Hospital - Main switchboard 01792 205666

Neath Port Talbot Hospital - Main switchboard 01639 862000

Gorseinon Hospital - 01792 704184 or 01792 704180

Cefn Coed Hospital - 01792 561155

 

Go to our main Morriston Hospital page to find a list of ward telephone numbers.

Go to our main Singleton Hospital page to find a list of ward telephone numbers.

Go to our main Neath Port Talbot Hospital page to find a list of ward telephone numbers.

 

General Inquiries telephone number

01639 683344

sbu.inquiries@wales.nhs.uk

Before getting in touch, please see below a list of frequently asked questions and answers. 

 

Our Chief Executive, Tracy Myhill, and Interim Chairman, Emma Woollett, can be contacted at the headquarter address at the bottom of this page.

 

Patient Affairs

If you have recently suffered the loss of a loved one, please go to the Patient Affairs page for information on what to do next.

 

To give feedback or make a complaint

We welcome all feedback, good or bad. Please let us know what you think here

 

Freedom of Information Act requests

Our response to Freedom of Information Requests (FOIs), may take longer for us to complete at the moment because of COVID-19 implications.

The Information Commissioners Office (ICO) has advised that although they are unable to extend statutory timescales, they will advise people that they may experience understandable delays when making FOIs during the COVID-19 pandemic.

Is your request essential?

While your statutory right of access remains unchanged, our resources may be diverted away from usual compliance or information rights work at this time. Therefore, we would ask that where possible, before submitting any requests for information that you check our website first, as it may be already published and available.

Prioritising essential services

If you cannot find the information, please be aware that under current circumstances and our need to prioritise essential services to ensure the wellbeing of our patients, you may experience a delay in your response.

Following guidance from the ICO, we will keep requestors informed of any delays and will respond as soon as resources allow. We will also be keeping up to date on guidance from the ICO as the situation changes to ensure that we comply with any changes or amendments to information rights practice

For further information on your information rights at this time please follow this link to visit the Information Commissioners Office website.

If you would like to submit a Freedom of Information Act request please email: FOIA.Requests@wales.nhs.uk or alternatively, you can contact the health board’s FOIA team at the headquarters’ address which is located below.  

However, the information you require may already be available on this website in our Disclosure Log, which includes details of previously answered FOIA requests.

 

Accessing your Records

Due to unprecedented circumstances, we will endeavour to meet GDPR timescales for Subject Access requests however there may be occasions when this is not possible. We will ensure your request is processed as timely as possible

For advice and information on how to access medical records please contact accesstorecords@wales.nhs.uk or:   

The Subject Access Office

Health Records Department

Neath Port Talbot Hospital

Baglan Way,

Port Talbot

SA12 7BX

01639 862010

 

Press and Media inquiries

If you are a journalist, please contact the health board’s communications team here

 

Address

Health Board Headquarters

1, Talbot Gateway,

Baglan Energy Park,

Baglan,

Port Talbot,

SA12 7BR

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