Page updated: 16.01.23
The NHS is currently experiencing extremely high levels of demand.
This is most noticeable at a hospital's 'front door', with the Emergency Department (also known as Accident and Emergency - A&E) becoming very busy, which can lead to long waits to be seen.
Only come to the ED at Morriston Hospital if you or a loved one have a life-threatening illness or injury such as breathing difficulties, persistent severe chest pain, heavy blood loss, severe burns, loss of consciousness, suspected stroke, deep wounds.
Due to ongoing staffing pressures we have made the difficult decision to temporarily reduce the opening hours of the Minor Injury Unit at Neath Port Talbot Hospital.
It is now available from 8am until 9pm, seven days a week, for a period of nine months, rather than the previous times of 7.30am-11pm.
We will have staff available on the hospital site who can redirect anyone turning up between 9pm and 11pm.
Anyone needing urgent attention that cannot wait until the following day should use 111 or, if it is serious enough, the Emergency Department at Morriston Hospital.
The Minor Injury Unit is an important part of Swansea Bay’s urgent and emergency care services. We have no intention of making this a permanent change and we are recruiting additional staff.
We are working closely with Llais, the independent organisation which represents the views of health and social care service users and patients across Wales.
Previously, we have had to close the MIU early at short notice on several occasions. This caused difficulties for patients who turned up expecting to be seen only to have to go to Morriston Hospital instead.
On average, five patients a day attended the MIU between 9pm and 11pm. Closing temporarily at 9pm allows us to provide a sustainable service, with the least impact on patients.
We hope you will understand the reasons for the change. Be assured we are doing all we can to resolve the situation as quickly as possible.
Please note the MIU is for minor injuries only and cannot treat serious illnesses or serious injuries. It cannot deal with patients with an illness, suspected heart attack, chest pains or stroke.
The MIU can treat:
The MIU CANNOT treat:
|cuts and minor burns
|illnesses such as Covid or flu
|sprains and strains
|coughs, colds and sore throats, including temperature
dislocation of the shoulder, fingers and toes
head and facial injuries with no loss of consciousness and where the patient is not taking anticoagulant (blood thinner) medication
neck injuries, where you are mobile with no pins and needles in your arms
back injuries where you are mobile and the pain has not occurred from you twisting your back or lifting something
foreign bodies to eyes, ears and nose
non-penetrating eye and ear injuries
accident with injury to abdomen/stomach
rib injuries where you are not coughing up blood and you don’t have a chest infection
urinary infections, cystitis or catheter problems
painful limbs, joints or backs
skin complaints including boils and rashes
wounds that have not been caused during an accident