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Mental health and wellbeing

A man and a woman walking in a park

Need help fast?

There are a number of FREE helplines and websites:

Call 111 choose option 2

24/7 mental health support is now available over the phone in Swansea Bay. People living in Swansea and Neath Port Talbot who need urgent support with mental health issues can now call a team of mental health professionals for free, day or night.

Calling 111 and choosing option 2 puts callers in direct contact with a team of 20 mental health professionals based at Neath Port Talbot Hospital.

The service is available for anyone in Swansea and Neath Port Talbot with a mental health concern, including relatives who need advice.

Call 111 Option 2 is running 24 hours a day, seven days a week, offering a triage service and support or signposting as appropriate.

Callers will be supported by fully trained clinicians working as part of a multi-disciplinary team including mental health nurses, psychological wellbeing practitioners and occupational therapists.


SilverCloud is an online space which offers a different range of programmes based on Cognitive Behavioural Therapy (CBT) to empower you to develop skills to manage your psychological wellbeing with more confidence, from the convenience of your own location and in your own time.

The programme is easily accessible and is compatible with any computer, tablet, iPad or smartphone, making it flexible for service users to use at locations they feel comfortable in, in their own time. There is also an app that can be downloaded on to any smart device.

If you live in Wales or you are registered with a Welsh GP, are aged 16 years or above, and want access to an effective online CBT therapy without having to first have an appointment with your local GP or other health professional and think SilverCloud is suitable for you, visit the SilverCloud website at

In-Work Support Service

The In-Work Support Service provides rapid access to tailored occupational therapy, physiotherapy and psychological therapy services, designed to help employed or self-employed people return to work or manage a health condition in work due to a:

  • Mental health problem; or
  • Musculoskeletal problem.

People can contact the service and speak directly to a specialist adviser. A GP or employer (or any other interested party) may also signpost an employee towards the service.

Follow this link to the Public Health Wales website where you can find more information about the service.

Local Area Coordinators

Your local area coordinator can help you find support and advice in your community. 

They can help you to find out about your community and introduce you to friendly, helpful people within it.

They can help you explore and build on your strengths and can support you to share your skills and gifts with others. They can help you connect with formal services if that is what you feel you need.

The local area coordinators are:

Gorseinon, Penllergaer and Kingsbridge: Rachael Cole


Gowerton, Waunarlwydd and Cockett: Donna Kendall


Loughor, Penyrheol and Grovesend: Anne Robinson


Pontarddulais, Pontlliw, Tircoed, Garnswllt, Felindre and Waun-gron: Joseph Barry


Social prescriber

Social prescribing is designed to support people with a wide range of social, emotional or practical needs, and many schemes are focussed on improving mental health and physical well-being.

Social prescribing schemes can involve a variety of activities which are typically provided by voluntary and community sector organisations.

The cluster's social prescriber is: Holli Yeoman.


Education Programmes for Patients

Education Programmes for Patients (EPP) is part of the Living Well Service based in the Cimla Health and Social Care Centre. We are a range of health and social care professionals who can work with you to support your health and well-being, to help keep you safe and live independently in and around the community.

EPP provides a variety of free self-management courses for people living with any long-term health conditions or people in a caring role.

The courses support patients' skills to manage their long-term condition, fatigue, poor sleep, physical limitations, tense muscles, pain, stress, anxiety, anger, fear, frustration, depression and medication.

Follow this link to the EPP page on the health board website for more information.

Swansea City AFC Foundation Talk Club

Talk Club is a weekly session hosted at the Stadium every Thursday between 6-8pm. It is a male mental health charity which has evolved into a male mental fitness environment.

Community based groups

A man and a woman walking in a park

There are a range of community based groups which can help to support your mental health and wellbeing.

These include:

Wednesday walking group: Every Wednesday between 11am and 1pm and meets at Loughor foreshore car park. The walk is suitable for all abilities, including wheelchair and mobility scooter users.

Talkie Thursdays: Gower & Llwchwr Estuary Lions Club help run Talkie Thursdays every Thursday at the New Lodge Independent Social Club from 2pm until 4pm. You can enjoy a hot drink, have a chat and meet new friends. All are welcome.

Weekly pop-up café: Based at St Catherine's Church in Gorseinon at 9.15am on a Tuesday and 10am on a Thursday.

Men's wellbeing group: Held at Gorseinon Library on Tuesdays between 1-3pm.

Men's Shed: A men's shed is a community-based organisation open to men and provides a space where they can feel safe and included. Its aim is to improve the health and wellbeing of members. There are Men's Sheds based in Penllergaer and Pontarddulais.

Sporting Memories: Based at Loughor RFC every Monday between 10.30am and 12.30pm. Sporting Memories supports older people living with dementia, depression and loneliness by engaging in social activities.

Forget Me Not: Based at New Lodge in Gorseinon on Wednesdays between 10am and 1pm. The Forget Me Not clubs were set up to help people with types of dementia.

Mobile dementia hwbs: Based at Gorseinon Library, Canolfan y Bont in Pontarddulais and Felindre Lliw Reservoir café. Follow this link to the Dementia Friendly Swansea Facebook page where you can access dates and times.

The Rally Men's Mental Health Peer Support Group: Regular Thursday evening social meetings at Loughor RFC, 7.30 - 9.30 pm for men experiencing PTSD, anxiety and/or depression. Join for a drink and chat amongst friends. Free refreshments and one day bus pass. Tel: 07427 671414 from 3pm to 9pm.

Swansea based support

Swansea Mind

1-to-1 face-to-face service provides information to anyone interested in using the services.
These sessions (max 3) are not counselling but are more of an opportunity to speak to an approachable listener, and to self-explore different ways for you to care for your wellbeing. It will be an assessment session for those interested in our services or a signposting opportunity.
Please email or telephone 01792 456999

Befriending - Wellbeing service
This service offers support via telephone to adults experiencing mental health difficulties. Our volunteers make regular calls at an agreed time with clients (weekly, fortnightly, monthly). Wellbeing calls are designed to enable friendly chats that are non-clinical.

Active Monitoring
Active Monitoring is a 6-week guided self-help programme that aims to help people better understand and manage their emotions. It is a low-level form of support where over 6 weeks you work through a series of materials and exercises, with a short call from a practitioner each week to support you through the process.
Active Monitoring is a very practical, hands-on approach to support where the aim is that by the end of the 6 weeks you will have created a personalised toolkit of materials that help support your wellbeing.

Swansea Women's Aid

A mother holding a hot chocolate next to a little girl

A not-for-profit organisation which supports women, with or without children, who are affected by domestic abuse.

Swansea Women’s Aid workers have specialist knowledge on issues related to domestic abuse and how it can affect the lives of women and children.

If you are seeking refuge, please ring the National Helpline on 0808 80 10 800, they are a 24hr helpline and they will be able to advise you of what refuge space is available.

Follow this link to the Swansea Women's Aid website to find more information.

Swansea Veterans Hub

Swansea Veterans Hub is a social and support group which aims to bring veterans out of isolation and give them a place to socialise and make new friends. As well as offering support and activities, it links up with other local and national organisations to ensure members can access the services they need.

Open every Saturday 10am-12pm at St Helens Stadium, the drop-in hub holds coffee mornings where vulnerable veterans can come together in a non-threatening, comfortable environment.

Email:     Tel: 07916 227411.

Swansea Wellbeing Centre

A refurbished community centre offering a large hall for classes and workshops, a studio for talks and group meetings and treatment rooms for 1:1 therapy & treatments. And a wellbeing kitchen, regularly providing delicious meals and cookery classes.

A choice of face to face activities, classes and treatments being offered throughout the week.

Tel: 01792 732071     Email:

Swansea Counselling Service

A small group of volunteers that provide a donation-based counselling service for those who can't afford to go private. For people unemployed – on any form of credit, students or pensioners - small donation per session.

Clients are able to self-refer with a phone call and the provision of some basic details, the client will then be allocated to an available counsellor. Donations are means tested and to be discussed at the initial assessment.  

Can currently only offer telephone counselling by various social media e.g. WhatsApp. Please leave an answerphone message and somebody will come back to you.

Tel: 07759689569

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.