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Mental Health and Learning Disabilities visiting update

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Visiting mental health and learning disabilities patients - updated September 2022

Visiting continues to be strictly by appointment only, for one hour, twice weekly in any ward or service that is not closed to visiting due to COVID. Visitors arriving for pre-arranged visits must check in first to the following reception areas before going to visit their relative:

  • Cefn Coed Hospital: Please contact the relevant Ward before visiting your relative
  • Ward F Neath Port Talbot Hospital: contact the Ward before visiting your relative
  • Tonna Hospital: Please contact the relevant Ward before visiting your relative
  • Caswell Clinic & Taith Newydd at Glanrhyd: Please register at reception before visiting your relative
  • Learning Disability Units: Please contact the relevant unit before visiting your relative

Visiting continues to take place in designated visiting areas only, following processes for hand hygiene, PPE and social distancing. Visitors should not visit if they are Covid – 19 positive, have Covid- 19 symptoms or have had contact with a positive case of Covid-19 in the last 10 days,

Social distancing should be maintained as much as practically possible and physical contact avoided.

  • Face masks and any other protective equipment deemed appropriate for individual areas must be worn – staff will advise where necessary.
  • Visitors must follow strict hand hygiene and ensure that they wash their hands or using alcohol gel before, after and during visiting.

Wherever practically possible and to reduce the risk of Covid – 19 transmission, visiting will continue to take place in outdoor areas.

Visiting will be opened up to allow for different relatives/visitors to visit. Therefore any combination of 2 visitors are able to visit for an hour twice weekly.

Patients who are displaying Covid - 19 symptoms or have tested positive for Covid-19 will be required to isolate for 10 days and will not be able to receive visits during this period.

Where there are individual circumstances whereby visiting at the bedside, increasing the frequency of visiting or increasing the number of visitors at any one time needs to be considered, it will be done so on an individually risk assessed basis. For example for individuals who are at the end of their lives or where the level of distress to the individual makes bedside visiting or increased visiting in their best interests.  These exceptional and individual circumstances will be supported.

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.