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Audiology Survey (Paediatrics) February - March 2024


Overall, you said your experience of our service was:

100%, Very Good!

Additional comments

  • "The Audiologist was lovely with my son and made him feel involved."
  • "I was able to get an appointment in a timely manner and was offered another appointment very soon after cancelling the other."
  • "Everyone was lovely and thorough. They explained everything and made my child feel at ease."
  • "Very good."
  • "Friendly staff, prompt appointment start and great advice provided."

Area's of improvement

  • "Waiting times can be long."
  • "Comfier chairs to be provided as had to hold a baby still for 30 plus minutes."

What we did/ will do: We continually aim to keep waiting times as short as possible. 

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.