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Face masks and social distancing: Due to the rising prevalence of COVID-19 in our communities, we strongly encourage healthcare staff and visitors to wear a face covering in all of our settings, particularly in clinical areas and those with high footfall. Please exercise a common-sense approach and personal responsibility to help us reduce the impact of COVID-19 on our patients, workforce and services. In addition to wearing a face covering, it is important to continue to maintain social distancing where possible. Thank you for your continued support and co-operation at this time. We continue to regularly review our advice based on prevalence in our communities and our hospitals.

Ear wax removal service and advice

An audiologist checking a patient

Wax removal is currently available via the primary care audiology service for patients of the following surgeries :

  • Afan Cluster : Afan Valley Group Practice, SBU HB Managed Practice (Cwmavon and Cymmer Health Centre), Fairfield Medical Centre, King’s Surgery, Mount Surgery, Riverside Surgery, Cwmavon Health Centre (Dr R Penney), Rosedale Medical Practice
  • Neath Cluster : Briton Ferry Health Centre , Dyfed Road Health Centre, Skewen Medical Centre, Victoria Gardens Surgery, Alfred Street Primary Care Centre, Castle Surgery, Tabernacle Medical Centre, Waterside Medical Practice
  • Cwmtawe Cluster : Cwmtawe Medical Group (including Clydach, New Cross and Sway Road surgeries), Strawberry Place Surgery, Llansamlet Surgery
  • Upper Valleys Cluster : Amman Tawe Partnership, Dulais Valley Primary Care Centre, Pontardawe Primary Care Centre, Vale of Neath Practice
  • Llwchwr Cluster : Estuary Group Practice (including Gowerton Medical Centre, Penclawdd surgery and Penybryn Surgery), Princess Street Surgery, Talybont Surgery, Ty’r Felin Surgery

Patients registered with these surgeries can make an appointment by contacting their GP surgery. 

Unfortunately, the hospital-based audiology service is unable to carry out wax removal.

Drops and sprays to aid self management of ear wax are available at local supermarkets and pharmacies.


Go to this page for detailed advice on the self management of ear wax. 




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Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.