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Providing your feedback

Picture of four people holding up pieces of paper in the shape of speech bubbles.

At Swansea Bay Health Board we want to hear about your experience. Its important we gather feedback across the health board which helps to improve the service we provide to you.


Family and friends surveys

Please see below a number of different links to surveys, where you can give us your feedback or make a suggestion about how we could improve.

Follow this link for the Friends and Family Survey for hospital appointments and stays. (You can select your preferred language on the survey. English, Welsh and British Sign Language (BSL) is available)

Follow this link to the Easy Read Survey. 

Follow this link for the People's Experience Survey.

Follow this link for the Endoscopy feedback survey.

Follow this link for the Ophthalmology Feedback Survey.

If you have any queries please email: patient.experience@wales.nhs.uk 


Follow this link to read the Patient Experience Privacy Policy.

Follow this link to read the Staff Privacy Notice - COVID-19 Survey.


Improving Patient Experience

 

GMC  

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.