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Morriston Hospital updated Escalation Status

A picture of the word

Thanks to the collaboration and hard work of Swansea Bay UHB staff, primary care colleagues and partner organisations, Morriston Hospital has de-escalated from being in a Level 5, Business Continuity Incident to Level 4 (extreme pressure), effective from today, 30th November 2023.

We sincerely apologise to the patients and their families who have faced long waits during this period of exceptional pressure, and we thank them for their patience and understanding.

The huge efforts, perseverance and resourcefulness demonstrated by everyone involved to tackle these challenges have been truly remarkable, and they have our heartfelt gratitude.

However, while the situation has improved, pressure on our unscheduled and emergency care remains very high. It is therefore crucial that all efforts to support patient flow are maintained.

With more cold weather forecast, we expect to continue to be extremely busy as the seasonal drop in temperature can trigger more illnesses.

We’d also like to take this opportunity to thank members of the public who responded to our appeal to avoid attending the Emergency Department unless they were seriously ill or injured. As pressures remain high, it is very important that they continue to consider all alternatives to the ED.

For minor injuries, please try the Minor Injury Unit (MIU) at Neath Port Talbot Hospital. Go here for more about the MIU and the range of injuries it can treat. But note that the MIU CANNOT treat serious injuries or illness. Please don’t go to the MIU if you have chest pain, suspected stroke etc.

You can also go here to try the NHS Wales 111 online symptom-checker for advice. You can also ring NHS Wales 111 for advice, but lines can be busy, so if possible please visit the webpage above as a first option before calling.

Your local pharmacy can also offer FREE over-the-counter treatments for a wide range of common ailments, once you register with them. They can also offer a limited number of prescription medicines without you needing to go to your GP. Go here for more information about how your pharmacist can help.  

If you need mental health support, you can ring 111 and choose Option 2 to get through to a team of mental health practitioners.

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.