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FAQs for patients

An image of patients talking to a nurse

We have dedicated clinic appointments and access to tests and you will be offered the next available appointment which can be at short notice.

If you have any questions or if you do not hear from us within seven days of being referred by your GP, you are welcome to ring either Helen Gray, RDC Coordination Manager or Catherine Lloyd-Bennett, RDC Clinical Nurse Specialist on the below numbers:

01639 862803

01639 862805

The clinic is held within the Afan Nedd Day Unit at Neath Port Talbot Hospital and clinics are held on a Tuesday and Friday morning.

The Afan Nedd Day Unit at Neath Port Talbot Hospital has two entrances.

There is a drop off area just outside the unit. If you follow the directions for Afan Nedd, this will take you directly to the unit. 

Coming from the traffic lights onto hospital grounds, turn right at the roundabout. After 100m, you will be forced to take a left and then head straight across the mini-roundabout.

Follow the road round until you come to a row of dedicated parking.

The entrance to Afan Nedd is located on the left.

Please note that this area has restricted parking for patients with limited mobility.

Alternatively, you can park in the main patient car parks at the front of the hospital. Please head towards the main entrance of the hospital, walk through the atrium until you reach the restaurant which is towards the rear of the hospital.

To the right of the restaurant is the physiotherapy corridor (just past the lift) and Afan Nedd is at the end of this corridor

If you are arriving by public transport, the drop off point is outside the main entrance and you can follow the above instructions to the unit. Public transport information can be found on the Traveline website, linked here. 

We will try and send an appointment letter including a patient information leaflet, but this is not always possible as appointments can be booked at short notice.

If you need a letter for work, please let us know and we will provide you with one.

A mutual decision between yourself and the clinical staff will be made as to whether further tests are needed. If these are agreed, you will have these over the course of the morning. 

You will see a physician who will take your history and complete an examination.

Before you leave clinic, you will have the results of any tests completed and, if required, a management plan.

We advise you wear loose and comfortable clothing avoiding zips and jewellery, as this will save you having to get undressed on several occasions.

When we speak to you, we will encourage you to bring someone with you for support as you are with us for a while, but this is not essential.

One of the tests that maybe recommended for you is a CT scan.

During your scan the CT department will inject a dye into you to make you organs clearer on scanning.

There is a chance this dye could make you feel sick if you have eaten food.

Due to this dye, we will also ask you to drink plenty of water before and after the scan to wash it out of your system.

Please take your medication as you normally would unless otherwise instructed by the clinical staff at the RDC clinic.

Further details will be given over the phone when the appointment is booked.

Please bring a list of your medications as well as anything you feel you may need over the course of the morning e.g. walking stick etc.

Our aim is to improve your experience within a hospital setting.

Our intention is to avoid multiple unnecessary hospital visits, in order to provide a reason for your symptoms.

There are no tests completed that will mean that you can’t drive afterwards.

This is the only venue that the RDC is held.

Neath Port Talbot Hospital provides access to diagnostic tests that maybe required.  

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.