Updated statement: August 2020
This latest statement applies to patients registered to Amman Tawe Partnership, Dulais Valley Primary Care Centre, Pontardawe Health Centre and Vale of Neath Practice.
Please help us to help you.
Please avoid coming into any of our practices. We hope the following points will help you.
In an effort to minimise risk of infection to patients and staff and to cope with unprecedented demand on our service, we have made changes to the way the Practices work.
Your co-operation and patience in these times is appreciated.
If you have a fever and/or a NEW continuous cough - do not attend the surgery. You should self-isolate for 14 days and follow Public Health Wales advice. It is important, if you think you might have coronavirus (COVID 19) that you get tested.
If you are unwell with coronavirus (COVID 19) symptoms please visit NHS 111 Wales for further advice on your symptoms and remember
If your symptoms do not improve after 7 days
Or if you experience vomiting
Or if you experience breathlessness
Or if you are fatigued and can no longer perform your normal daily activities
Don’t struggle on, Don’t leave it too late, contact 111 or your GP.
Please keep up to date by checking practice websites, Upper Valleys website and social media. Please share this information with others - including those with no internet access. We are sorry but at this time we are unable to respond to individual medical queries on social media.
We realise and recognise that some patients may find these changes frustrating. However, verbal abuse to any member of the practices will not be tolerated.
Members of the practice teams also have to follow Public Health Advice and may need to self-isolate. This will have an impact on our staffing levels and services, thank you for understanding.
Please remember to try and stop the spread of the virus:
Self-isolate if you have symptoms or are feeling unwell.
Wash your hands regularly with hot water and soap.
Carry disposable tissues with you at all times.
Catch coughs and sneezes in a tissue and dispose of safely immediately.
Information and advice for us and our patients will change and perhaps at short notice.
We will do our upmost to communicate with you and keep you informed.
Diolch. Thank You.
The Upper Valleys Cluster