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Freedom of Information

Go to our accessibility statement for further information about non-accessible content, which includes board papers, key documents and FOIA responses uploaded before September 28th 2023.

The Freedom of Information Act 2000 recognises that everyone has the right to know how public services such as NHS Wales are organised and run and how much they cost. You have the right to know which services are being provided, the targets that are being set, the standards of services that are expected and the results achieved.

The Freedom of Information Act 2000 gives the public right of access to records and information held by public bodies. (not personal information such as medical records).

A request for information must be made in writing, for example, in a letter or an email, providing your names and a postal or email address for Swansea Bay University Health Board to respond.  When making a request for information, be as clear as possible by pinpointing the specific information required to assist in responding to your request.

If you would like to submit a Freedom of Information Act Request please email FOIA.Requests@wales.nhs.uk or write to the Freedom of Information Team, Swansea Bay University Health Board, Headquarters, One Talbot Gateway, Baglan Energy Park, Baglan, Port Talbot, SA12 7BR, telephone number 01639 684363.

However, the information you require may already be available on this website.

Go to our Freedom of Information Publication Scheme page, which includes our Disclosure Log, to see the details of previously answered FOI requests.

FAQs

Please find below some frequently asked questions that may assist you when making a request for information.

Please submit your Freedom of Information request in writing to:

Email: FOIA.Requests@wales.nhs.uk  

Freedom of Information Team
Corporate Services
Swansea Bay University Health Board Headquarters
1 Talbot Gateway
Baglan, Port Talbot
SA12 7BR

You have a legal right to request any recorded information held by the Health Board.

  • You can ask for any information you think we may hold. This right only covers recorded information.
  • Your request can be in the form of a question, but we do not have to answer your question if this would mean creating new information or giving an opinion or judgment that is not already recorded.
  • Your request should clearly identify the information you want.
  • Some information may not be given to you because it is exempt. For example, if it would reveal personal information about someone else.

If the information is environmental, then the Health Board will respond according to the Environmental Information Regulations 2004 (EIR). You do not need to know whether the information you want is covered by the EIR or the Freedom of Information Act. When you make a request, the Health Board will decide which process it needs to follow.

You can ask for any information you choose, at any time, but you may not always succeed in getting it. Before you make a request, it may help to consider the following questions:

Your request should set out clearly the information you want.

  • Be as clear as possible. If we are unsure of what you want, we will have to ask you for further information.
  • Try to pinpoint what you really want. Your request may be refused if it would be too expensive for us to deal with. We may also charge you for some of the expenses associated with supplying the information (for example, photocopying).
  • Where possible, ask for specific information rather than using open-ended questions. ‘What’ or ‘How much’ are more likely to get a useful response than ‘Why’.
  • Say how you would prefer to receive the information. For example, whether you want the information electronically or in paper format.

We should reply to you within 20 working days. We may:

  • Provide you with the information you have requested.
  • Tell you we don’t hold the information.
  • Tell you that another authority holds the information.
  • Say that we have the information and offer to provide it on payment of a fee.
  • Refuse to provide you with the information and explain why.
  • Or, say that we need more time to consider the public interest, and tell you when to expect a response.

If you are unhappy with how your request has been handled, you should complain in writing to the Health Board in the first instance to any of our contact details below. If after this you are still not satisfied, you can complain to the Information Commissioner’s Office.

Freedom of Information Team
Corporate Services 
Swansea Bay University Health Board Headquarters
1 Talbot Gateway
Baglan, Port Talbot
SA12 7BR

Telephone: 01639 684363
Email: FOIA.Requests@wales.nhs.uk 

Request for environmental information may be handled differently from other requests. However, we should still respond within 20 working days and give reasons if we refuse your request.

If you require further information about any aspect of freedom of information, please contact:

Freedom of Information Team
Corporate Services
Swansea Bay University Health Board Headquarters
1 Talbot Gateway
Baglan, Port Talbot
SA12 7BR

Telephone: 01639 684363
Email: FOIA.Requests@wales.nhs.uk  

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.