Waiting Well Health Assessment
Waiting Well Health Assessment – supporting you while you wait
If you're waiting for your first hospital appointment, you may have already completed our short Waiting Well Health Assessment.
This short assessment helps us to understand your health needs, guide you to helpful resources and, where appropriate, offer tailored support based on your responses. It also helps you reflect on your wellbeing and identify areas for positive change.
What is the Waiting Well Service?
Swansea Bay University Health Board’s Waiting Well Service supports patients while they wait for treatment or surgery. We aim to:
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Promote healthy lifestyles
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Prevent health deterioration
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Help you prepare for your care
How we support you:
Our Single Point of Contact (SPOC) team offers:
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Self-management tools
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Signposting to community support
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Personalised advice
Resources include:
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Self-help websites
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Digital health apps
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Peer-led courses like Education Patient Programmes (EPP)
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Local community services
These tools empower you to take control of your health and make informed lifestyle choices.
Need help with a specific condition?
We have grouped resources by common conditions mentioned in the health questionnaire in the drop down menu below. If any apply to you, we hope you find the information helpful.
If you're waiting for a follow-up appointment or haven’t received the Waiting Well questionnaire, you can still take part by completing the national Add to My Life health questionnaire. Follow this link to the Add To Your Life website to complete the health questionnaire.
You can access information about the gynaecology services available within Swansea Bay on our website.
Follow this link to the Gynaecology Services page where you can find information and resources.
Digital (online) health assessments offer you the opportunity to to let your health professionals know what matters to you. By answering a few simple questions about your health and wellbeing, you can help aid the clinical decisions being made about your care.
By completing your digital health assessment, you are helping to inform decisions around your care and also help us, as providers, understand how satisfied you are with your treatment and experiences.
You can access NHS Wales services such as GP practice online services, NHS 111 Wales health advice and blood and organ donation using the App.
The Swansea Bay Patient Portal - powered by Patients Know Best, is a secure on-line resource. It is designed for patients over the age of 16 , who have recently, currently or are about to receive outpatient care from healthcare professionals at Swansea Bay University Health Board.
Both patients and their healthcare professionals can enter information into the Swansea Bay Patient Portal. Patients can access the Patient Portal on their own smartphone, laptop, tablet or PC.
If you are waiting for treatment or surgery, it's important to make sure that you are as fit and healthy as possible.
Staying active, eating healthily and quitting smoking will help you to 'wait well' and boost your overall health and wellbeing.
Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.
We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.