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Tell Us Once Service

An image of purple flowers and a purple butterfly.

Tell Us Once is a service run by the Department for Work and Pensions (DWP) and is a service that lets you report a death to most government organisations in one go. This includes the DVLA, Passport Office, all Local Authority services, all DWP services, such as State Pensions or Income Support, and any HMRC (His Majesty’s Revenue & Customs) services.

At the time of the registration, the registrar can provide you with a unique reference number which will be used to notify various government and local authority departments of the death. More information will be given to you by the registrar at your appointment.

You can either phone the Tell Us Once service or complete a form online, but this must be done within 28 days of getting your unique reference number from the registrar. To use this service, you will need on hand:

  • the deceased’s National Insurance Number
  • details of any benefits or services they may have been receiving
  • their driving licence
  • their passport

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.