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Hearing aid battery and tubing request service

Hearing aid batteries usually last between 7 to 10 days. When removing a new battery from the packaging, you should wait 2 minutes before putting it into your hearing aid.

It’s easy to tell when a hearing aid battery is running low. You may notice the sound becoming quieter, distorted, or cutting in and out, and the hearing aids will play a “low battery” warning beep/ tune. If your hearing aid suddenly switches off or doesn’t start up when you close the battery door, the battery may have reached the end of its life.

A simple way people sometimes check whether a disposable hearing aid battery is dead is by gently dropping it from a small height onto a hard surface. A fully charged zinc‑air battery usually lands with a dull thud, while a nearly dead one tends to bounce.

We are able to post replacement batteries and tubing if you contact us or complete the form below.

Fill out all the details in the form and click submit. We will receive your request immediately and you should receive the requested items within 5-10 working days. 

Please note this service is only available for Audiology patients within Swansea Bay University Health Board.

Battery types

An image of different hearing aid battery types.

Hearing aid types
Earmould

An image of a earmould hearing aid.

Open fit thin tube

An image of an open fit thin tube hearing aid.

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.