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Audiology - new

Image shows a hearing aid in a person

Welcome to Swansea Bay UHB's Audiology service

What we do

Audiology is concerned with the assessment and rehabilitation of hearing and balance disorders.

Our audiology department provides a comprehensive adult and children's service situated in a number of clinics in Swansea and Neath Port Talbot.

How to Use Our Services 

New patients will need to contact their GP surgery. 

Returning patients do not need repeat referrals. You can access our services directly for hearing tests and hearing aid repairs. 

See links below for further information.

Contact Details

Telephone: 01792 285270. Open 8.45am - 12.30pm and 1.30pm - 4.30pm.

Singleton Hospital (text messages only): 07791442214

Neath Port Talbot Hospital (text messages only): 07875575842

Rydym yn croesawu gohebiaeth yn y Gymraeg neu’r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi.

We welcome correspondence in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay.

Sudden Hearing loss (or sudden change in hearing) can have different causes, some of which may benefit from urgent investigation and specialist treatment. If you have a sudden hearing loss, (over a period of 3 days or less) you should arrange to be seen by your GP or in your local emergency department.

A generic map with a pin marker
How to find the Audiology Services
Image shows man holding a 3D ear diagram.
Accessing audiology for the first time
Image shows Audiologist examining a patients ear.
Adult NHS hearing aid serivce
Child wearing headphones and holding button during hearing test.
Hearing services for children
Image shows different types of hearing aids and an otoscope on a table.
Hearing aid maintenance and repair
Image shows a hearing aid
Using your hearing aids with other devices
An audiologist checking a patient's ears
Ear wax removal service and advice
Image shows a person holding their hands over their ears.
Tinnitus and sound sensitivity
Image shows person feeling dizzy and holding their head.
Balance Services
Image shows a bone conduction implant.
Bone Conduction Hearing Implant Service
Various hearing aids pictured with model of ear.
Useful links (including self-help videos)
People pointing at computer screen with icons of graphs over the top.
Reports and results
Image shows a hand holding up a white speech bubble in front of a yellow background.
Patient forums and feedback

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.