Adult NHS hearing aid serivce
The NHS provides hearing aid(s) on loan for patients with a hearing impairment. Batteries are provided free of charge. The hearing aid(s) are yours for as long as you require them, but they do remain the property of the NHS. The hearing aid will be repaired or replaced if it stops working. There may be a charge of £75 to replace a lost or a carelessly damaged hearing aid.
Who should access the service?
Swansea Bay UHB’s Audiology Service is available to anyone living within the Swansea, Neath, or Port Talbot areas who has concerns about their hearing or balance. You should consider accessing the service if you’ve noticed changes such as difficulty following conversations, needing to increase the volume on the television, experiencing tinnitus (ringing or buzzing in the ears), or experiencing dizziness or balance issues. Often, family and friends notice that you may be struggling to hear. Individuals with memory concerns can also benefit from having their hearing assessed. Our audiology team is here to provide assessment, support, and ongoing care. If you’re unsure whether you need an appointment, seeking advice early can make a big difference.
How to make an appointment
If you’re having difficulty with your hearing, you should first seek advice from your GP surgery. Your GP surgery may ask you questions about your ears and your hearing. You may then have an appointment with your GP surgery or with an Audiologist. This appointment will be to have your ears checked for things such as wax and determine if the difficulties you are experiencing are the result of a hearing loss, which may benefit from some assistance. Options available to help with your difficulties will then be discussed, including hearing aids if wanted.
Patients who already have hearing aids from Swansea Bay University Health Board can directly access the Audiology service without a GP referral.
Waiting times
Directions to the clinics
What to expect during your audiology appointment
Managing hearing loss
Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.
We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.