Due to the increasing number of cases of coronavirus (COVID-19) across the UK, we are trying to reduce the number of people coming into hospital to avoid catching or spreading the virus. This includes outpatient clinic appointments for transplant patients. We will continue to care for you throughout the outbreak, but we will be doing things differently. It is important that you continue to follow the Governments shielding advice. As you know, Government advice can change day-to-day, so the information in this letter and our advice may also change. We will keep you informed of any changes.
The changes we are making:
Attending appointments in-person will stop unless essential. The number of people in clinic will be kept to a minimum. Before your routine appointment we will carefully consider whether you need to attend. We will contact you by telephone within a week before your scheduled appointment.
What if I am asked to attend clinic in person?
Please attend clinic to see the doctor as planned if you are able. Please arrive just before your appointment time in order to avoid congestion in the waiting area. We will take your temperature, provide you with a face mask if you don’t have one, and ask if you have any symptoms of COVID-19, like a cough, shortness of breath or breathing difficulties. You will have a blood test and you will be supplied with your anti-rejection medication in clinic as usual.
What if I am asked not to attend clinic in person?
Attending appointments in person will stop unless essential but we may ask you to come to the Liz Baker renal unit in Morriston Hospital for a blood test and collect your anti-rejection medication.
If you are able to come to the Liz Baker renal unit in Morriston Hospital for a blood test, we will ask you to come on the morning of your scheduled clinic date. When you arrive please do not come into the Liz Baker renal unit. Instead please ring 01792 703395. We will need to check that the waiting area is not too busy before asking you to come in.
If you are not able to come to the renal department in Morriston Hospital for a blood test, you may be able to have a blood test in your GP surgery or local hospital. We will post the blood form to you and advise you when to have the blood test.
How do I receive my anti-rejection medication?
If you are attending the Liz Baker renal unit for an in-person appointment or for a blood test, you will be able to collect your anti-rejection medication from the Renal Medicines Service at the same time.
If you are attending the Liz Baker renal unit to collect medication only, please do not come into the Liz Baker renal unit when you arrive. Instead, please ring 01792 531297 and a member of the pharmacy team will come outside with your medication.
A friend, family member or carer will be able to collect your medication from the Liz Baker renal unit for you. When they arrive in Liz Baker renal unit they should ring 01792 531297 and a member of the pharmacy team will come outside with your medication.
You, a family member or friend can also collect your anti-rejection medication from your local district general hospital if you prefer. Please ring the Renal Medicines Service on 01792 531297 to arrange this.
If you or a family member, friend or carer are unable to come to the Liz Baker renal unit or to your local district general hospital to collect your anti-rejection medication, we may be able to post the medication to your home.
If you receive your anti-rejection medication from the local pharmacy on a green community prescription issued by the renal unit, this will continue. Please contact the Renal Medicines Service on 01792 531297 to arrange this.
What happens next?
When we have checked your blood test results we will contact you by telephone if any changes are needed. If you have registered for PatientView, you will be able to check your blood results online.
We will also make an appointment for your next clinic. We don’t know how long COVID-19 will be a problem, so your next appointment may be in-person or on the telephone.
Renal Medicines Service: Telephone for general medication enquiries: 01792 531293, Telephone for COVID-19 medication enquiries and on arrival in Morriston Hospital to collect anti-rejection medication: 01792 531297, Text: 07860017368, email: abm.renalmedicinesService@wales.nhs.uk
Transplant Nurse Specialist: Telephone 01792 545773
Liz Baker renal unit reception: Telephone 01792 703395.