A mental health crisis (sometimes also called a mental health emergency) is when a person’s mental or emotional state worsens quickly. It often means that you no longer feel able to cope or feel like ending your life.
A mental health crisis or emergency can be a frightening experience, you may feel scared, overwhelmed or alone, but the important thing to remember is that you are not alone and there is support available to help you feel better.
Whether you experience a sudden deterioration of an existing mental health problem or are experiencing problems for the first time, the most important thing is to reach out for help.
We are here to provide help and support. Please get in touch if you need urgent help.
If you are known to mental health services, your care and treatment plan should include the details of what to do in a crisis.
This may include referral to the Sanctuary Service, which has been developed by mental health services together with the West Glamorgan Regional Partnership and mental health charity Hafal.
Support is currently delivered over the phone and is available between 6pm and 3am, seven days a week, 365 days a year.
The service is designed to support those in mental health crisis for various reasons, including the pandemic, low mood, and financial and relationship worries, helping them to recover or de-escalate from the immediate cause of the crisis.
We also have community crisis mental health teams who can help support you during a crisis. Again, this service can be accessed through your GP or mental health care coordinator.
You can also contact these helplines:
Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.
We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.