Overall Feedback Results

An animated image of a sad yellow face, happy green face, with an icon representing positive feedback in between them.

We collect feedback from across the Swansea Bay Health Board area and use the feedback to improve the services we provide to you.

Below is a table displaying the overall satisfaction scores for each month of 2026. The Wales benchmark is 85%.

A table containing overall satisfaction scores for each month of 2026.
Month	Satisfaction score
January	93%
February	93%
March	91%
April	91%
May	92%
June	93%
July	90%
August	93%
September	92%
October
November
December

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.