Complaints, Compliments and Feedback
Swansea Bay University Health Board is always looking to improve services and in order to do this we need to hear from you. We value all feedback, good or bad and encourage you to write to us outlining your experiences. We also welcome your enquiries about anything that may interest you or about which you would like further information.
From 1st April 2026, the way you raise a concern has changed, with the introduction of 'Listening to People'. A national approach for handling complaints, incidents and redress in NHS Wales. For more information, go to our 'Listening to People' page below.
Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.
We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.