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Face masks and social distancing: Due to the rising prevalence of COVID-19 in our communities, we strongly encourage healthcare staff and visitors to wear a face covering in all of our settings, particularly in clinical areas and those with high footfall. Please exercise a common-sense approach and personal responsibility to help us reduce the impact of COVID-19 on our patients, workforce and services. In addition to wearing a face covering, it is important to continue to maintain social distancing where possible. Thank you for your continued support and co-operation at this time. We continue to regularly review our advice based on prevalence in our communities and our hospitals.

Apprentice Academy

Two hands shaking with words around them such as skills, learning, knowledge.

We offer apprenticeship opportunities for a number of different roles which provide an excellent opportunity if you are looking to get started in a career with the NHS.   

Currently we have apprentices undertaking work as administrators, Health Care Support Workers on our wards and in our theatres, assistants in our laboratories and in areas such as Learning & Development, Outpatient Booking Offices, Estates and Facilities and our Therapies Department. The majority are undertaking apprenticeships in business and administration and clinical health care support but we are exploring marketing apprenticeships and looking to broaden the apprenticeship qualifications we offer to pharmacy, hospitality and ICT in the future. 

An apprenticeship is a work-based training programme focusing on the whole job, not just your individual skills, and will provide you with a set of vocational and functional skills qualifications, including English, Maths and ICT. Anyone over the age of 16 who is not in full-time education can apply to be an apprentice.  

Apprenticeship qualifications are delivered in the workplace and you will be learning on the job while receiving training from experienced staff. It can be an opportunity for both new and existing staff. Our apprenticeship opportunities normally last from 12 months to four years, depending on the type of programme. 

If you are an existing member of staff you can enrol on a wide range of qualifications to suit your current role or career development needs, e.g. ILM Leadership & Management, AAT (Accountancy), Team Leading, Business Admin (from levels 2-4), Customer Service, Information, Advice & Guidance, CIPD (HR), Project Management, Health Care Support and ICT. 

For further information on these, please contact the Apprentice Academy on abm.apprenticeships@wales.nhs.uk to see which programme is right for you.

What you'll get with the Apprentice Academy

Strong support

The Apprentice Academy team provides high-quality support to help you with your career journey. We work closely with a wide range of training providers and you will receive excellent training, a chance to network and meet other apprentices on your journey, and a forum for you to put forward innovative ideas to change our services for the better.  Whatever your career goals, you will find help and support to get you where you need to be. 

As an apprentice here you will meet with your assessor and members of the Apprentice Academy regularly for reviews.  

We visit local schools, colleges and work with job centres to promote the apprenticeship opportunities available at our health board and hold apprentice career events for you to come and meet the departments that have vacancies.

Benefits of apprenticeships to us

We recognise that the benefits of recruiting apprentices into our organisation lead to: 

  • A well-qualified, highly skilled and motivated workforce that meets the needs of existing and new patient pathways and service models, it can assist with role redesign
  • Attracting talented people of all ages, apprenticeships can be undertaken by people from 16 years of age until retirement age.
  • Greater staff retention through increased engagement and motivation, enhancement and recognition of skills. 
  • Improved productivity and performance, ultimately benefiting patients and service delivery.
  • A long-term, ongoing solution to developing skilled staff, apprenticeships can be used as a route of progression to access under graduate studies.
  • A good way to engage with local communities and boost local economy, encouraging local people into our organisation, working with local training providers. 

Career opportunities/Apprenticeship vacancies

Our Values of ‘Caring for Each Other, Working Together and Always Improving’ are at the heart of the Apprentice Academy. We strive to be the best and want to help you achieve your best too.

We offer a wide range of apprenticeships to suit your potential and help you on your journey to a career in the NHS.  We recruit apprentices at different times of the year and pay and conditions are variable.

Subject areas of apprenticeships: Business administration, customer service, ICT, warehousing, healthcare support, electrical engineering, estates/multi-trade, pathology, dental nursing, digital communications

Contact details

Tel. 01792 530631

Email. abm.apprenticeships@wales.nhs.uk

Kay Myatt – Head of Learning and Development

Ruth Gates – Apprentice Academy Manager, Tel: 01792 530631 Email: ruth.gates@wales.nhs.uk

The Apprenticeship and Traineeship programmes, led by the Welsh Government, are supported by the European Social Fund.

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Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.