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The Guardian Service

The Guardian Service Ltd is an external independent service which operates 24/7 365 days a year offering staff a safe, confidential, and non-judgmental supportive way to raise any concern or risk in the workplace. This includes any concerns around patient safety and the whole focus is on reaching resolutions. 

The service can be offered in English and Welsh and is designed to provide an additional avenue for staff to raise a concern and does not replace the existing support mechanisms within the Health Board including trade unions, wellbeing services and HR. These will all continue to operate and be available to staff with no change.

There are two external independent guardians posts, Malcolm Stammers and Dafydd Owen. They can be accessed via a dedicated free line - 0333 5773132, or by email:


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