Carers' information
Are you an unpaid carer?
Not everyone recognises that they are an unpaid carer. An unpaid carer is anyone who cares for someone who is ill, disabled, older, has mental health concerns or is experiencing addiction and is not paid by a company or local authority to do this.
Unpaid carers - often relatives, friends or neighbours - provide enormous but largely unrecognised support, helping people to return home from hospital once their treatment has finished and helping them to stay well and live well at home.
Every day 12,000 people across the UK become unpaid carers, but many do not know their rights including financial or employment support. Many people in the community are unpaid carers.
There are organisations across Swansea Bay including Swansea Carers Centre, Neath Port Talbot Carers Service, The West Glamorgan Regional Partnership and Maggie’s helping unpaid carers with welfare benefit advice or access to grants and special funds, counselling or employment support.
Swansea Carers Centre
Swansea Carers Centre is a specialist voluntary organisation providing support to unpaid carers and former carers across the City & County of Swansea.
It offers information, advice and support to make life easier for the carer and the person they are looking after. All its services are completely free and confidential.
Go here to visit the Swansea Carers Centre website.
Go here to read about the opening of the new Swansea Carers Centre in November 2024
Neath Port Talbot Carers Service
Neath Port Talbot Carers Service was launched in April 2009 to support the unsung heroes who care for loved ones unable to look after themselves.
Not everyone who does this thinks of themselves as a carer, but caring responsibilities make huge demands on their lives. The aim of the service is to help unpaid carers recognise their caring role and to provide carers aged 18+ in Neath Port Talbot with advice, information and support.
Go here to visit the Neath Port Talbot Carers Service website
Maggie's
Maggie’s is a charity based in the grounds of Singleton Hospital that provides free expert care and support, not only for people who have been diagnosed with cancer, but their relatives and carers. Go here to visit the Maggie's website
Carers Wales
Carers Wales provide information and advice on caring, help carers connect with each other, campaign with carers for lasting change, and use innovation to improve services. Go here to access the Carers Wales website
West Glamorgan Regional Partnership
The West Glamorgan Regional Partnership bring organisations and volunteers together to improve the health and well-being of the people of Neath Port Talbot and Swansea. One of the partnership’s key priorities is to provide support to unpaid carers and drive the changes needed to improve services and to enhance the well-being of unpaid carers across the region. Go here to visit the West Glamorgan Regional Partnership
Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.
We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.