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Our standards and duties

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Duty of Candour

From April 2023, the duty of candour is a legal requirement for all NHS organisations in Wales. Find out more here.

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Quality safety and improvement

The Duty of Quality came into effect in April 2023. The Duty applies to health and social care across Wales. it applies to everything we do in the NHS, including clinical and non-clinical work. 

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Individual patient commissioning

Information about Individual Patient Commissioning

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Delivering sustainable healthcare

Sustainable healthcare delivers high quality care without damaging the environment, is affordable now and in the future and delivers positive social impact. 

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Patient Experience & Digital Stories

As a learning organisation, storytelling is a central part of our mission to keep improving and to help train the next generation of health care professionals.

Infected Blood Inquiry

Information about the Infected Blood Inquiry, along with FAQs if you think you may have been affected.

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.