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Complaints, Compliments and Feedback

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Swansea Bay University Health Board is always looking to improve services and in order to do this we need to hear from you. We value all feedback, good or bad and encourage you to write to us outlining your experiences. We also welcome your enquiries about anything that may interest you or about which you would like further information.

The way you raise a concern or complaint is changing from 1st April. Keep an eye on this section for more information.

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Complaints
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Providing your feedback
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Sharing your concerns about Welsh Language Services
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Llais - your voice in health and social care
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Public Services Ombudsman for Wales
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You said we did
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Overall Feedback Results
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Patient Experience & Digital Stories
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Patient Choice Awards
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Duty of Candour
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Waiting Well

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.