Our hospitals are VERY busy. If it's not an emergency, go to our urgent care advice page
Norovirus is circulating. Go to our norovirus advice page
Winter is coming - so is the flu! Go to our flu advice page 

Out Patient Factsheet

outpatients morriston2

If you cannot attend your appointment please let us know via the contact details on your letter. We may be able to offer the appointment to someone else. Please note: Patients who fail to attend without giving any notice may be removed from the waiting list and referred back to their GP.

Please do not attend if you have diarrhoea and vomiting in the 48 hours before your appointment. Ring the contact number on your letter to rearrange your appointment.

Before your appointment

The date, time and location of your appointment are on the letter you have been sent.

If you require an interpreter for your consultation or have any special requirements while visiting the hospital, please let us know when we book your appointment.

What to bring with you

Your appointment letter or card, an up-to-date and accurate record of all the medication that you are taking. When attending for an eye clinic appointment bring your glasses.

How to get to our hospitals

If you need directions, pop the hospital postcode in your sat nav or ring the contact number - both of which will be on your appointment letter.

There are also addresses below.

Morriston Hospital, Heol Maes Eglwys, Morriston, Swansea, SA6 6NL

Singleton Hospital, Sketty Lane, Sketty, Swansea, SA2 8QA

Neath Port Talbot Hospital, Baglan Way, Port Talbot, SA12 7BX

Gorseinon Hospital, Brynawel Road, Gorseinon, Swansea, SA4 4UU

Plan your journey by public transport 

Car parking

Car parking is free and special spaces are available for cars with Blue Badges.

Most of our hospitals have surface car parks, but Morriston also has a multi-storey.

Please allow enough time to park as our car parks are often busy, especially at peak times.

Ambulance 

If you require an ambulance for your appointment and have used the hospital transport service within the last three months, please let us know.

If you have not used the service within the last three months, please contact the transport booking centre on 0300 123 2303 to arrange an ambulance.

Your outpatient appointment

The date, time and location of your appointment are on the letter sent to you.

There are inquiry desks at the entrance to each of our hospitals, where staff/volunteers will be able to direct you to the correct location for your appointment.

Please do not arrive at the clinic more than 10 minutes before your appointment time, as you will not be seen quicker and there is limited seating in some areas.

It is a good idea to write down what you want to ask the doctor. You may also want to bring along a friend or relative to provide support.

Each service has a consultant-led team of specialists working with them and you will be seen by the most appropriate members. You may not see the consultant every time.

All of our hospitals are university teaching hospitals, so students may be present in any of our clinics. If you would prefer not to have a student present, just let the receptionist, nurse or another member of staff know. Please do not feel awkward about telling us, it is your choice and your care will not be affected in any way.

You may have to spend time at the hospital while you undergo tests, so take this into account when making travel arrangements.

We make every effort to ensure you are seen as quickly as possible, but delays can occur. Staff will endeavour to keep you informed.

  • Further details about your appointment, including help with travel costs, will be included with your appointment letter.
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