Emergency Contact Centre – 01792 636 363
This is a new team set up to provide support to patients who have received a letter advising them they need to be shielding for the next 12 weeks and don’t have any support from family, friends or neighbours.
Swansea Council Voluntary Service (SCVS) – https://www.scvs.org.uk/coronavirus-inds
SCVS are co-ordinating a large-scale voluntary effort to support and sign post patients to the different services that are available locally across Swansea. They will not be supporting patients who have received a shielding letter, but will be supporting other vulnerable people in local communities. There are local co-ordinators for each area, have a look on the link above for that information.
Neath Port Talbot Safe & Well Service – 01639 686868 –
This is a free service to support vulnerable residents who have been told to self-isolate and don’t have any support from family, friends or neighbours. The service can arrange for a trusted volunteer to help with daily living tasks such as food shopping, collecting medical supplies, posting mail and any other reasonable tasks. All the volunteers will have proof of identity and will not ask for any money or bank details.
Carmarthen Council Coronavirus Support Service Number - 01267 234567
Carmarthen are providing additional support to help and advise Carmarthenshire businesses and residents throughout the on-going Coronavirus crisis. You can connect to this new service by calling us on 01267 234567. This is available between 8.30am and 6pm seven days a week.
Pembrokeshire Council Community Hub Team - 01437 776301
Pembrokshire Council have a webpage set up to help guide people to the right form of support as quickly as possible. They also have a community Hub Team set up to responds and deal with the crisis at this time, they can be contacted on 01437 776301 or via email on firstname.lastname@example.org
Ceredigion County Council - 01545 570881
A Ceredigion County Council Gold Command group continues to meet and work with partner agencies including Public Health Wales to prepare and respond to this emerging situation. They have a ‘Keeping in Touch Service’ set up which can be accessed by phone 01545 570881 or email email@example.com
Renal Youth Worker - Support for renal patients between 11-30 years of age across South Wales
This is the contact number for our young renal patients to be signposted to during this difficult
Kidney Care UK – COVID 19 Advice and Support Page - https://www.kidneycareuk.org/news-and-campaigns/coronavirus-advice/
This is a really helpful page that KCUK are keeping up to date with all sorts of useful advice for patients who are self-isolating.
Paul Popham Fund Kidney Patient Helpline – 0800 038 8989 - http://paulpophamfund.co.uk/befriending-service/
This is a helpline set up to support patients during this difficult time, during the coming weeks and months it will be open from 9am – 6pm 7 days a week.
The Kidney Wales Foundation - 02920343940 https://www.facebook.com/groups/KidneyWalescommunity/
The Kidney Wales charity have a new Kidney Wales Community Facebook Page which patients can request to join, get support and up to date information.