Website downtime: Due to planned updates by Digital Health Care Wales, this website will experience three hours of downtime on Wednesday 7th December 2022 between 6pm to 9pm.
Useful links (inc self-help videos)
Information and self-help videos for hearing aid users
Follow this link for Danalogic NHS hearing aid patient support documents.
Follow this link for C2 (Hearing Well Together) self-help videos.
Follow this link for GN Resound Hearing Aid trouble shooting videos on YouTube.
Royal National Institute for Deaf People (RNID)
The information line is a great place to start if you want information on any aspects of hearing loss or tinnitus.
Follow this link to the Royal National Institute for Deaf People (RNID) website.
Telephone: 0808 808 0123 (freephone)
Text message: 0780 0000 360
Email: information@rnid.org.uk
Relay UK: 18001 then 0808 808 0123
RNID has also partnered with Connevans, one of the leading suppliers of assistive devices and technology. Follow this link to shop online for equipment and useful devices with RNID and Connevans.
Access to work
You will need to apply for an Access to Work grant, and an application should be submitted at the earliest possible opportunity.
When you apply, you will be asked what help and support you will need at work. Access to Work will also contact your employer for more information. You will then receive an assessment that matches your needs with the correct support and an appropriate budget.
National Deaf Children's Society (NDCS)
Follow this link to the NDCS website.
The National Deaf Children's Society is the national charity dedicated to creating a world without barriers for deaf children and young people.
Ground Floor South,
Castle House
37– 45 Paul Street
London EC2A 4LS
Tel: 020 7490 8656
Fax: 020 7251 5020
Email: ndcs@ndcs.org.uk
Wales Council for Deaf People
Louise McGrath, Operations Manager
Telephone: 01443 485687
Fax: 01443 408555
Minicom: 01443 485686
Email: louise@wcdeaf.org.uk
Hearing Link
Hearing Link is a national charity dedicated to improving the quality of life for people who are deaf or hard of hearing
Telephone: 0300 111 1113
Fax: 01323 471 260
Text: 07526 123255
Email: enquiries@hearinglink.org
Follow this link to the Hearing Link website.
Deafblind Cymru
Deafblind Cymru is part of the national charity.
Deafblind UK offers specialist services and befriending support to deafblind people.
Contact: Andrew Tait, Area Manager, South Wales, Deafblind Cymru
Email: andrew.tait@deafblind.org.uk
Telephone: 07950 036559
Information and Advice Line: 0800 132 320
Deafblind UK
John & Lucille van Geest Place
Cygnet Road, Hampton, Peterborough, PE7 8FD.
Telephone: 0800 132 320
Follow this link to the Deafblind UK website.
Sense
Sense is a national charity that supports and campaigns for children and adults who are Deafblind.
Sense, 101 Pentonville Road, London, N1 9LG
Telephone: 0845 127 0060
Email: info@sense.org.uk
Follow this link to the Sense website.
National Association Of Deafened People (NADP)
The NADP exists to support newly deafened people and those who have been deafened for many years.
NADP, PO Box 50, Amersham, HP6 6XB
Telephone: 0845 055 9663 or 07527 211 348 (mobile SMS only)
Fax: 01305 262591
Email: enquiries@nadp.org.uk
Follow this link to the National Association Of Deafened People website.
Social Services— Neath Port Talbot
Sue Stephens, Sensory Support
Telephone: 01639 683450
Email: s.stephens@npt.gov.uk
Social Services— Swansea
Swansea Social Services provides services for people who need support to live independent lives; someone to look after them; protection from harm.
Email: Sensory.services@swansea.gov.uk
Telephone: 01792 315969
Text: 07919626434
Follow this link to the 'Adults with a sensory loss' page on Swansea Council's website.
Facetime: sensory.services@swansea.gov.uk
Skype: sensory.services@swansea.gov.uk
British Tinnitus Association
The British Tinnitus Association is a world leader in providing support and advice about tinnitus. They provide accurate, reliable and authoritative information, much of it written by medical professionals or clinical researchers.
Follow this link to the British Tinnitus Association website.
Tinnitus Helpline: 0800 018 0527
Helpline and office open: Mon-Fri 9am - 5pm
Neath Deafblind Support Group
Contact the Deafblind team to find out details of group meetings: Andrew.Tait@deafblind.org.uk
Audiology volunteers wanted
The Audiology department is recruiting to our team of volunteers to provide help and advice to hearing aid users in the Neath Port Talbot and Swansea areas. We are looking for friendly, caring individuals with reasonable vision and manual dexterity.
All our volunteers are provided with full training and support.
If you are interested, please contact Sulaiman Ali or Hannah Hughes, Audiologists by phone on (01792) 285270 or by email to:
Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.
We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.