Skip to main content

Face masks and social distancing: Due to the rising prevalence of COVID-19 in our communities, we strongly encourage healthcare staff and visitors to wear a face covering in all of our settings, particularly in clinical areas and those with high footfall. Please exercise a common-sense approach and personal responsibility to help us reduce the impact of COVID-19 on our patients, workforce and services. In addition to wearing a face covering, it is important to continue to maintain social distancing where possible. Thank you for your continued support and co-operation at this time. We continue to regularly review our advice based on prevalence in our communities and our hospitals.

Useful links (inc self-help videos)

Various hearing aids pictured with model of ear.

Information and self-help videos for hearing aid users

Go to this page for Danalogic NHS hearing aid support documents.

Go to this page for C2 (Hearing Well Together) self-help videos.

Go to this page for GN Resound Hearing Aid trouble shooting videos.

Royal National Institute for Deaf People (RNID)

The information line is a great place to start if you want information on any aspects of hearing loss or tinnitus.

Please follow this link to the Royal National Institute for Deaf People (RNID) website.

For help and support in Wales, please follow this link to the Royal National Institute for Deaf People (RNID) website.

Telephone: 0808 808 0123 (freephone)

Text message: 0780 0000 360


Relay UK: 18001 then 0808 808 0123

Other contact information, such as live chat or BSL video call, for the Royal National Institute for Deaf People (RNID) can be found by following this link.


National Deaf Children's Society (NDCS)

Please follow this link to the NDCS website.

The National Deaf Children's Society is the national charity dedicated to creating a world without barriers for deaf children and young people.

Ground Floor South,

Castle House

37– 45 Paul Street

London EC2A 4LS

Tel: 020 7490 8656

Fax: 020 7251 5020



British Tinnitus Association

The British Tinnitus Association is a world leader in providing support and advice about tinnitus. They provide accurate, reliable and authoritative information, much of it written by medical professionals or clinical researchers.

Please follow this link to the British Tinnitus Association website.

Tinnitus Helpline: 0800 018 0527

Helpline and office open: Mon-Fri 9am - 5pm


Swansea Hard of Hearing Group

Please follow this link to the Swansea Hard of Hearing Group website.

Swansea Hard of Hearing Group was set up in November 2008 with support from Action on Hearing Loss Cymru, The main aim is to provide mutual support to anyone with hearing loss.  We arrange monthly meetings and social outings as well as lip reading classes.

Find us on

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.