Services and support
This page brings together a comprehensive range of information, self-help guides and ways to access help and support.
Its aim is to help everyone in the community to access helpful health and wellbeing information.
Tidy Minds provides information and guidance on a number of topics, such as anger, bullying, physical health, school and panic attacks.
You can find information, advice and support for mental wellbeing on the Swansea Council website which lists a number of organisations, both local and national.
SortedSupported
SortedSupported provides information about mental health and wellbeing support available to adults in Swansea and Neath Port Talbot.
What's available at your local community pharmacy?
Common Ailments Service
You can get free advice and treatment for many minor conditions through the Common Ailments Service. It covers:
- Acne
- Athletes' foot
- Backache (acute)
- Chickenpox
- Cold sores
- Colic
- Conjunctivitis (bacterial)
- Constipation
- Dermatitis (acute)
- Diarrhoea
- Dry eye
- Haemorrhoids
- Hayfever
- Head lice
- Indigestion/reflux
- Ingrowing toenail
- Intertrigo/ringworm
- Mouth ulcers
- Nappy rash
- Oral thrush
- Scabies
- Sore throat/tonsillitis
- Teething
- Threadworm
- Vaginal thrush
- Verruca
Many pharmacies offer...
Discharge medicines review
After coming out of hospital, get a review of your medication with a pharmacist to discuss any new medicines and dose changes, possible side effects, interactions with other medicines and the best time to take them.
Sore Throat Test and Treat
This screens people for bacterial or viral throat infections and allows pharmacists to prescribe antibiotics or painkillers, respectively, if appropriate.
Stop smoking scheme
Community pharmacies now offer help to people trying to quit smoking. This scheme gives advice and motivation to people struggling to quite and provides a variety of nicotine replacement therapy to minimise the number of cravings they get.
Medical waste disposal
Patients can bring unwanted or used medication back to the pharmacy to be disposed of safely.
Pharmacies in the Penderi Cluster
- Boots the Chemist (Morfa)
- Knights Cwmfelin
- Lewis Chemist Ltd
- Tesco Pharmacy (Fforestfach)
- Treboeth Pharmacy
- Well Pharmacy (Caereithin)
- Well Pharmacy (Gendros)
- Well Pharmacy (Manselton)
- Well Pharmacy (Penlan)
Swansea Carers Centre is a specialist voluntary organisation providing support to carers and former carers across Swansea.
It offers information, advice and support to make life easier for the carer and person they are looking after, and provides opportunities to meet other carers to share experiences and work together to make improvements.
The Dementia Hwb is a one-stop information centre anchored in the heart of the community for all things dementia related.
It has a permanent base in Swansea's Quadrant Shopping Centre between 11am and 3pm, 7 days a week.
The Dementia Hwb offers information about dementia and signposting to appropriate support.
It has introduced mobile hwbs across Swansea and Neath Port Talbot, with sessions held at Tesco Fforestfach within the Penderi Cluster.
Care & Repair Western Bay's mission is to ensure that all older people are supported to live in a safe, warm and secure home as independently as possible for as long as possible.
It is a person-centred and problem-led service, which provides a range of advice services for older people in the Swansea and Neath Port Talbot areas.
Cancer is a condition where cells in a specific part of the body grow and reproduce uncontrollably. The cancerous cells can invade and destroy surrounding healthy tissue, including organs.
Cancer Information and Support Services (CISS) is a registered charity which offers emotional support and accurate, up-to-date information for cancer patients and carers across south-west Wales.
The charity aims to provide a flexible cancer support service, offering emotional support and factual information, while avoiding possible barriers to open discussion.
Cancer is a condition where cells in a specific part of the body grow and reproduce uncontrollably. The cancerous cells can invade and destroy surrounding healthy tissue, including organs.
Maggie's is a charity that provides free expert cancer care and support in centres across the UK, with one based in Swansea's Singleton Hospital.
The charity offers everything from help with money worries, support groups and courses and workshops, among much more.
Follow this link to the Maggie's website where you can read about the support available.
Cancer is a condition where cells in a specific part of the body grow and reproduce uncontrollably. The cancerous cells can invade and destroy surrounding healthy tissue, including organs.
Tenovus Cancer Care offers a variety of support and information to those affected by cancer, with a nurse-led support line, choirs and benefits advice, among much more.
Call 111 press option 2
24/7 mental health support is now available over the phone in Swansea Bay. People living in Swansea and Neath Port Talbot who need urgent support with mental health issues can now call a team of mental health professionals for free, day or night.
Calling 111 and choosing option 2 puts callers in direct contact with a team of 20 mental health professionals based at Neath Port Talbot Hospital.
The service is available for anyone in Swansea and Neath Port Talbot with a mental health concern, including relatives who need advice.
Call 111 Option 2 is running 24 hours a day, seven days a week, offering a triage service and support or signposting as appropriate.
Callers will be supported by fully trained clinicians working as part of a multi-disciplinary team including mental health nurses, psychological wellbeing practitioners and occupational therapists.
Arthritis is a common condition that causes pain and inflammation in a joint.
In the UK, millions of people have arthritis or other, similar conditions that affect the joints. Arthritis affects people of all ages, including children.
Osteoarthritis and rheumatoid arthritis are the two most common types of arthritis.
There are support groups available, including ones in the Swansea area.
Fibromyalgia, also called fibromyalgia syndrome (FMS), is a long-term condition that causes pain all over the body.
The symptoms of fibromyalgia are changeable – for example, they can sometimes suddenly improve or get worse.
Although there's currently no cure for fibromyalgia, there are treatments to help relieve some of the symptoms and make the condition easier to live with.
If you have fibromyalgia, support groups can provide an important network for talking to others living with the condition.
Bowel screening looks for bowel cancer before symptoms show. At least nine out of 10 people will survive bowel cancer if it is found and treated early. Bowel screening aims to find cancer at an early stage when treatment is likely to be more effective.
Bowel screening involves completing a home test kit. The screening test looks for hidden blood in your poo.
People aged between 51 and 74 years old registered with a doctor in Wales will be offered bowel screening every two years.
Taking part in bowel screening when invited is something that you can do to look after your health.
Screening is important because it can:
- Find cancers before symptoms show
- Treat cancer early, giving you the best chance of survival.
You may feel well even if you have early bowel cancer.
The SCVS wellbeing directory
The SCVS wellbeing directory has a comprehensive list of services and support available in Swansea.
Follow this link to the SCVS website where you can access the wellbeing directory.
Sorted Supported
In partnership with the West Glamorgan Regional Partnership, Sorted Supported provides an overview of services and support available in Swansea and have been categorised into specific support areas to make finding relevant information easy and accessible.
Follow this link to the Sorted Supported website to find more information.
TidyMinds
TidyMinds provides information on support and services to children and young people in Swansea.
Follow this link to the TidyMinds website where you can find more information.
Ataloss
Ataloss is a comprehensive list of all available bereavement services available in the UK and has support sections available for specific types of bereavement to help provide the best support to each patient in need.
Follow this link to the Ataloss website where you can find more information about bereavement.
Infoengine
Infoengine is the directory of all third sector services in Wales that are able to provide information and support to people in need.
Follow this link to the Infoengine website where you can access more information.
Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.
We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.