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You and your carers are responsible for

  • Attending scheduled appointments or notifying the continence service if you are unable to attend.
  • Adhering to treatment plan

If you do not attend on two consecutive appointments or fail to contact the service to reschedule

  • You will be off listed from the service.
  • Products will be suspended if appointments are not attended
  • A new referral will be needed.

Rydym yn croesawu gohebiaeth a galwadau ffôn yn y Gymraeg neu'r Saesneg. Atebir gohebiaeth Gymraeg yn y Gymraeg, ac ni fydd hyn yn arwain at oedi. Mae’r dudalen hon ar gael yn Gymraeg drwy bwyso’r botwm ar y dde ar frig y dudalen.

We welcome correspondence and telephone calls in Welsh or English. Welsh language correspondence will be replied to in Welsh, and this will not lead to a delay. This page is available in Welsh by clicking ‘Cymraeg’ at the top right of this page.